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Общение с пользователями из других организаций в Microsoft Teams Communicate with users from other organizations in Microsoft Teams

Если вам требуется общаться и взаимодействовать с людьми из-за пределов своей организации, в Microsoft Teams для этого предусмотрено два способа. When you need to communicate and collaborate with people outside your organization, Microsoft Teams gives you two different ways to make that happen. Первый — внешний доступ (федерация), позволяющий находить пользователей из других доменов (например, contoso.com), а также звонить им и общаться с ними в чате. The first – external access (federation) – lets you find, call, and chat with users in other domains (for example, contoso.com). Второй — гостевой доступ, позволяющий добавлять отдельных пользователей в свои команды в качестве гостей, используя их адреса электронной почты. The second – guest access – lets you add individuals to your teams, as guests, using their email address. Вы можете совместно работать с гостями, как с любыми пользователями из своей организации. You can collaborate with guests as you would with any other users in your organization.

По желанию вы можете использовать и внешний, и гостевой доступ — одно не мешает другому. You can use both external access and guest access if you want — one doesn’t preclude the other.

Ниже в общих чертах указано, как сделать выбор (подробное сравнение см. в разделе Сравнение внешнего и гостевого доступа ниже): At a high level, here’s how to choose (for a detailed comparison, jump down to Compare external and guest access):

Внешний доступ External access

Используйте внешний доступ (федерацию), если вам требуется решение, позволяющее внешним пользователям из других доменов выполнять поиск, звонки, вести беседы и организовывать собрания с вами. Use external access (federation) when you need a solution that lets external users in other domains find, call, chat, and set up meetings with you. У внешних пользователей нет доступа к командам организации или их ресурсам. External users have no access to your organization’s teams or team resources. Выбирайте внешний доступ, если нужно общаться с внешними пользователями, по-прежнему применяющими Skype для бизнеса (сетевую или локальную версию) или Skype (возможность появится в начале 2020 г.). Choose external access when you want to communicate with external users who are still on Skype for Business (online or on premises) or Skype (coming in early 2020).

Внешний доступ в Teams включен по умолчанию. Это означает, что ваша организация может взаимодействовать со всеми внешними доменами. External access is turned on by default in Teams, which means your org can communicate with all external domains. Администратор Teams может отключить его или указать, какие домены нужно включить (или исключить). The Teams admin can turn it off or specify which domains to include (or exclude). Дополнительные сведения см. в статье Управление внешним доступом. To learn more, read Manage external access.

Если внешним пользователям нужно предоставить доступ к командам и каналам, удобнее использовать гостевой доступ. If you want external users to have access to teams and channels, guest access might be a better way to go.

Гостевой доступ Guest access

Используйте гостевой доступ, чтобы добавить отдельного пользователя (независимо от домена) в команду, где он сможет общаться в чате, звонить, участвовать в собраниях и совместно работать над файлами организации (хранящимися в SharePoint и OneDrive для бизнеса), используя приложения Office 365, такие как Word, Excel или PowerPoint. Use guest access to add an individual user (regardless of domain) to a team, where they can chat, call, meet, and collaborate on organization files (stored in SharePoint or OneDrive for Business), using Office 365 apps such as Word, Excel, or PowerPoint. Гостевому пользователю можно предоставлять практически все возможности, доступные участнику команды. A guest user can be given nearly all the same Teams capabilities as a native team member. Дополнительные сведения см. в статье Гостевой доступ в Teams. To learn more, read Guest access in Teams.

  • Гости добавляются в службу Active Directory организации. Guests are added to your organization’s Active Directory.
  • Чтобы общаться с гостем, он должен войти в Teams с помощью гостевой учетной записи. To communicate with a guest, the guest has to be signed in to Teams using their guest account. Это означает, что гостю может потребоваться выйти из личной учетной записи Teams, чтобы войти в вашу учетную запись Teams. This means that a guest may have to sign out of their own Teams account to sign in to your Teams account.
  • У гостевых пользователей есть доступ к дополнительным ресурсам Teams, таким как файлы, команды и каналы, по сравнению с пользователями с внешним (федеративным) доступом. Guest users have access to more resources in Teams — such as files, teams, and channels — than external-access (federated) users.
  • Администратор Teams управляет всеми возможностями гостя из Центра администрирования Teams. The Teams admin controls everything that a guest can (or can’t) do in the Teams admin center. Дополнительные сведения см. в статье Управление гостевым доступом. To learn more, read Manage guest access.
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Если вы готовы включить гостевой доступ в организации, начните с контрольного списка гостевого доступа. If you’re ready to turn on guest access in your organization, start with the Guest access checklist.

Сравнение внешнего и гостевого доступа Compare external and guest access

Функция FeatureПользователи внешнего доступа External access usersПользователи гостевого доступа Guest access users
Пользователь может общаться с кем-либо в другой компании User can chat with someone in another companyДа YesДа Yes
Пользователь может позвонить кому-либо в другой компании User can call someone in another companyДа YesДа Yes
Пользователь может видеть, доступен ли кто-то из другой компании для звонков или общения User can see if someone from another company is available for call or chatДа YesДа 1 Yes 1
Пользователь может искать пользователей среди внешних клиентов User can search for users across external tenantsДа 2 Yes 2Нет No
Пользователь может предоставлять доступ к файлам User can share filesНет NoДа Yes
У пользователя есть доступ к ресурсам Teams User can access Teams resourcesНет NoДа Yes
Возможность добавления пользователя в групповой чат User can be added to a group chatНет NoДа Yes
Возможность приглашения пользователя на собрание User can be invited to a meetingДа YesДа Yes
Возможность добавления дополнительных пользователей в чат с внешним пользователем Additional users can be added to a chat with an external userНет 3 No 3Недоступно N/A
Идентификация пользователя как внешней стороны User is identified as an external partyДа YesДа Yes
Отображается присутствие Presence is displayedДа YesДа Yes
Отображается сообщение об отсутствии на рабочем месте Out of office message is shownНет NoДа Yes
Можно заблокировать отдельных пользователей Individual user can be blockedНет NoДа Yes
Поддерживаются @упоминания @mentions are supportedДа 4 Yes 4Да Yes
Совершение приватных звонков Make private callsДа YesДа Yes
Разрешить видео по IP Allow IP videoДа YesДа Yes
Режим демонстрации экрана Screen sharing modeДа 4 Yes 4Да Yes
Разрешить функцию «Начать собрание» Allow meet nowНет NoДа Yes
Редактирование отправленных сообщений Edit sent messagesДа 4 Yes 4Да Yes
Удаление отправленных сообщений Can delete sent messagesДа 4 Yes 4Да Yes
Использование в беседе гиф-эмотиконов Use Giphy in conversationДа 4 Yes 4Да Yes
Использование в беседе мемов Use memes in conversationДа 4 Yes 4Да Yes
Использование в беседе стикеров Use stickers in conversationДа 4 Yes 4Да Yes

1 Если пользователь добавлен в качестве гостя и выполнил вход в качестве гостя для гостевого клиента. 1 Provided that the user has been added as a guest and is signed in as a guest to the guest tenant.
2 Только по электронной почте или по протоколу SIP. 2 Only by email or Session Initiation Protocol (SIP) address.
3 Внешний (федеративный) чат — только 1:1. 3 External (federated) chat is 1:1 only.
4 Поддерживается для приватных чатов только между пользователями Teams из разных организаций. 4 Supported for 1:1 chat for Teams Only to Teams Only users from two different organizations.

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