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Password for your account

About account security

To help keep your account secure, we recommend the following best practices:

  • Use a strong password that you don’t reuse on other websites.
  • Use login verification.
  • Require email and phone number to request a reset password link or code.
  • Be cautious of suspicious links and always make sure you’re on twitter.com before you enter your login information.
  • Never give your username and password out to third parties, especially those promising to get you followers, make you money, or verify you.
  • Make sure your computer software, including your browser, is up-to-date with the most recent upgrades and anti-virus software.
  • Check to see if your account has been compromised.

Password strength

Create a strong and unique password for your Twitter account. You should also create an equally strong and unique password for the email address associated with your Twitter account.

  • Do create a password at least 10 characters long. Longer is better.
  • Do use a mix of uppercase, lowercase, numbers, and symbols.
  • Do use a different password for each website you visit.
  • Do keep your password in a safe place. Consider using password management software to store all of your login information securely.В
  • Do not use personal information in your password such as phone numbers, birthdays, etc.
  • Do not use common dictionary words such as “password”, “iloveyou”, etc.
  • Do not use sequences such as ”abcd1234”, or keyboard sequences like “qwerty”.
  • Do not reuse passwords across websites. Your Twitter account password should be unique to Twitter.

Additionally, you can select Require personal information to reset my password in your Account settings. If you check this box, you will be prompted to enter either your email address or phone number, or your email address then phone number if both are associated with your account to send a reset password link or confirmation code if you ever forget it.В

Use login verification

Login verification is an extra layer of security for your account. Instead of relying on a password only, login verification introduces a second check to help make sure that you, and only you, can access your Twitter account. Only people who have access to both your password and your mobile phone (or a security key) will be able to log in to your account.

Read our article onВ login verificationВ to learn more.

Check that you’re on twitter.comВ

Phishing is when someone tries to trick you into giving up your Twitter username, email address or phone number and password, usually so they can send out spam from your account. Often, they’ll try to trick you with a link that goes to a fake login page. Whenever you are prompted to enter your Twitter password, take a quick look at the URL in the address bar of your browser to make sure you’re on twitter.com. Additionally, if you receive a Direct Message (even from a friend) with a URL that looks odd, we recommend you do not open the link.

Phishing websites will often look just like Twitter’s login page, but will actually be a website that is not Twitter. Twitter domains will always have https://twitter.com/ as the base domain. Here are some examples of Twitter login pages:

If you are ever unsure about a login page, go directly to twitter.com and enter your credentials there. If you think you may have been phished, change your password as soon as possible and visit our compromised account article for additional instructions.В

Read about fake Twitter emails for more information about phishing through email.В В

We won’t contact you asking for your password

Twitter will never ask you to provide your password via email, Direct Message, or reply.

We will never ask you to download something or sign-in to a non-Twitter website. Never open an attachment or install any software from an email that claims to be from us; it’s not.

If we suspect your account has been phished or hacked, we may reset your password to prevent the hacker from misusing your account. In this case, we’ll email you a twitter.com password reset link.

If you forget your password, you can reset it via this link.

New and suspicious login alerts

If we detect a suspicious login or when you log in to your Twitter account from a new device for the first time, we will send you a push notificationВ within the Twitter app, or via email as an extra layer of security for your account. Login alerts are only sent following new logins through Twitter for iOS and Android, twitter.com, and mobile web.

Through these alerts, you can verify that it was you who logged in from the device. If you did not log in from the device, you should follow the steps in the notification to secure your account, starting by changing your Twitter password immediately. Please note that the location listed in the notification is an approximate location derived from the IP address you used to access Twitter, and it may be different from your physical location.

Note : If you log in to your Twitter account from incognito browsers or browsers with cookies disabled, you will receive an alert each time.

Email address update alerts

Any time the email address associated with your Twitter account is changed, we will send an email notification to the previously-used email address on your account. In the event your account is compromised, these alerts will help you take steps to regain control of your account.

Evaluating links on Twitter

Many Twitter users post links using URL shorteners, like bit.ly or TinyURL, to create unique, shortened links that are easier to share in Tweets. However, URL shorteners can obscure the end domain, making it difficult to tell where the link goes to.

Some browsers, like Chrome and Firefox, have free plug-ins that will show you the extended URLs without you having to click on them:

In general, please use caution when clicking on links. If you click on a link and find yourself unexpectedly on a page that resembles the Twitter login page, do not enter your username and password. Instead, go to twitter.com and log in directly from the Twitter homepage.

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Keep your computer and browser up-to-date and virus-free

Keep your browser and operating system updated with the most current versions and patches—patches are often released to address particular security threats. Be sure to also scan your computer regularly for viruses, spyware, and adware.

If you’re using a public computer, make sure you sign out of Twitter when you’re done.

Select third-party applications with care

There are many third-party applications built on the Twitter platform by external developers that you can use with your Twitter account(s). However, you should be cautious before giving third-party applications access to your account.

If you wish to grant a third-party application access to your account, we recommend that you only do so using Twitter’s OAuth method. OAuth is a secure connection method and doesn’t require you to give your Twitter username and password to the third party. You should be particularly cautious when you’re asked to give your username and password to an application or website, as third-party applications don’t need your username and password to be granted access to your account via Oauth. When you give your username and password to someone else, they have complete control of your account and can lock you out or take actions that cause your account to be suspended. Learn about connecting or revoking third-party applications.

We suggest you review third-party applications that have access to your account from time to time. You can revoke access for applications that you don’t recognize or that are Tweeting on your behalf by visiting the Applications tab in your account settings.

I forgot the username or password for the account I use with Office

Your options to retrieve the account and password you use to sign in and install or reinstall Office, or to manage your Office 365 subscription vary depending if your product is an Office for home or Office for business product.

Tip: If you have Office Professional Plus through your company’s subscription to the Home Use Program, see Office through the Home Use Program (HUP).

Office for home

If your Office product is one of the follow, you have an Office for home product. This can be an Office 365 subscription, or a one-time purchase of Office or individual Office application. These products are usually associated with a personal Microsoft account.

Office 365 subscriptions: The following products include the fully installed Office applications.

Office 365 Home
Office 365 Personal
Office 365 University

Office 2019, Office 2016, or Office 2013 versions available as one-time purchases: The following products include the fully installed Office applications.

Office Home & Student
Office Home & Business
Office Professional

Stand-alone Office 2019, 2016, or 2013 apps available as one-time purchases

Word
Excel
PowerPoint
OneNote*
Outlook
Access
Publisher
Project
Visio

Tip: *The desktop version of OneNote is only available 2016 and 2013 versions. Beginning with the release of Office 2019, OneNote for Windows 10 is the default OneNote experience for Office 365 and Office 2019 customers. See the FAQ.

Office for business

If your Office product is one of the following, you have an Office for business product. These products are usually associated with a work or school account, and your Office license (if your subscription has one) came from the organization where you work or go to school.

Office 365 Subscriptions: The following products include the fully installed Office applications.

Office 365 Business
Office 365 Business Premium

Office 365 ProPlus
Office 365 Enterprise E3
Office 365 Enterprise E4
Office 365 Enterprise E5

Office 365 Nonprofit Business Premium
Office 365 Nonprofit E3
Office 365 Nonprofit E5

Office 365 U.S. Government Community G3
Office 365 U.S. Government Community G5

Project Online Professional
Project Online Premium

Visio Online Plan 2

Office 365 Subscriptions without fully installed Office applications:

Tip: With these Office 365 subscriptions, there are no desktop applications to download and install, but in most cases you can still access and use online versions of Office apps in your web browser. Learn more Free Office Online apps.

Office 365 Business Essentials
Office 365 Enterprise E1
Office 365 A1
Office 365 Nonprofit Business Essentials
Office 365 Nonprofit E1
Office 365 U.S. Government G1
Project Online Essentials
Visio Online Plan 1

Volume license versions of Office 2019, Office 2016, or Office 2013

Office Professional Plus

The account you associated with your Office for home product is the same email you used when you bought or activated Office the first time, or what you use to sign in and install or manage Office from your account portal.

For help with this username or password, select from the options below:

Forgot your username

Reset or change your password

Account Issues

Outlook email accounts

Still need help?

If none of these options help and you still can’t remember your Microsoft account, see When you can’t sign in to your Microsoft account for additional things to try.

The email account your work or school assigned to you is the same account associated with the copy of Office you got through your work or school. For help with this username or password, select from the options below:

Forgot your username

Reset or change your password

For Office 365 in China or Germany

Switch between accounts

Contact your admin for your username and password

Contact your admin who can retrieve the username and reset the password for your work or school account.

If Office 2016 is installed, open any Office app to see your username

If you have Office 2016 installed, in most cases you can view the work or school account associated with Office by opening a desktop Office application.

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Open any Office application, for example Word or Excel.

Select File. If you d >File menu.

From the navigation on the left, select Account.

Under Product Information is the name of your Office product and the phrase, Belongs to: along with the account associated with this version of Office.

If you don’t see Belongs to:, select Update Options > Update Now. After the update is complete, close the app and then reopen it. Look for the Belongs to: account.

You know your username, but forgot the password and need to reset it

If your admin has given you permission to reset your password go to, passwordreset.microsoftonline.com/. Contact your admin if you don’t have permission to change your password.

If your admin has given you permission to reset your password go to, passwordreset.activedirectory.windowsazure.cn/. Contact your admin if you don’t have permission to change your password.

If your admin has given you permission to reset your password go to, passwordreset.microsoftonline.com/. Contact your admin if you don’t have permission to change your password.

You know your password, but you want to change it

You can only do this if your admin has given you permission to update your password in Office 365.

Go to www.office.com/signin and sign in with your work or school account username and existing password.

Go to login.partner.microsoftonline.cn and sign in with your work or school account username and existing password.

Go to portal.office.de and sign in with your work or school account username and existing password.

Go to Settings > Password.

Make your changes and click Save.

Your organization uses Office 365 operated by 21Vianet in China

The sign in location for Office 365 operated by 21Vianet in China is, https://login.partner.microsoftonline.cn/.

If you’re signing in to the correct location, but still can’t remember your username and password, contact your admin.

Your organization uses Office 365 Germany

The sign in location for Office 365 Germany is, https://portal.office.de.

If you’re signing in to the correct location, but still can’t remember your username and password, contact your admin.

Sign in with a personal account instead of a work or school account

If you’re trying to sign in to Office with your personal Microsoft account, but you’re already signed in with your work or school account, you need to sign out and then sign in with the correct Microsoft account (or vice versa).

Another option is to open a private browsing session in a new browser window. (Search your browser’s help if you don’t know how to do this.) When you open a private browsing session your browsing data (history, temporary internet files, and cookies) isn’t saved so you can sign in with a different account.

Password for your account

If you have forgotten your password, there are two possibilities to reset your account:

  1. If you have the My Account section on the phone app (you are already logged in on the phone), you can go to this section and use the Refresh Account option. This preference will allow you to change the email and password combination to whatever you want.
  2. If you have the Text from any Device section on the phone app (you are not logged in to the account), the only option is to delete your account and recreate it with a new set of credentials. Please read the bottom section for more information on why there is no generic account reset. When you do this, Pulse will upload exactly what is on the phone app, to the new account. Google will restore whatever purchases you have made, automatically.

To delete and recreate the account:

  1. Enter your email on this page.
  2. Open the link in the email to automatically delete the account.
  3. On the Android app, open the navigation drawer then select the Text from any device option.
  4. Create the new account.

Purchases are stored on your Google account and will be automatically restored to the new account that you create. All the messages you see in the phone app will be uploaded to the new account.

Why passwords cannot be recovered or reset, when you are not logged in on the phone

Most websites will just have you reset your password if you forget it, since no applications actually hold your plain-text password. While we could, of course, provide an option to reset your password, resetting it in our app would do no good.

Since we use end-to-end encryption with your password as the key, if you were to reset your accounts password, it would be impossible for our app to decrypt your messages. So resetting your password would effectively make your account useless, all of your messages would just be random characters.

Of course, the next question would be: why not separate the encryption key and the password? Obviously this was an option, but it didn’t make all that much sense. If you forget your encryption key, you would be in the same position. By making them one-and-the-same, it means you only have to remember one password for your account, instead of two.

What if I am sure my password is correct?

Pulse accounts are deleted after two months of inactivity, as per my privacy policy. It does you no good to keep an old Pulse account, since logging in to that account would simply download all of its messages to your device, deleting the current messages. If you are away from Pulse and come back to the app, simply create a new account to upload your messages. As noted above, Google will restore any purchases you have made, automatically.

There are no other cases when your account is removed, unless you do so manually. If this doesn’t apply to you, then your password or email is incorrect and you can reset the email and password combination, with the steps above.

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Fortnite

Fortnite Offical Website

Fortnite Account Help: What To Do If Hacked or Compromised

What should I do if my Fortnite account has been hacked or compromised?

I’ve changed my password. Now what?

What if someone besides me has already changed my password?

What if I don’t receive an email containing instructions for changing my password?

Account Security Bulletin

Shared Passwords

Though it’s common to use the same password across multiple Internet sites, this is a dangerous practice and should be avoided. If one of those sites is compromised, hackers can use your email and password from that site to break into your account on other sites using the same password.

Here’s what happens: Attackers frequently download password dumps — lists of username/password combinations -from third party sites and use “credential stuffing” to find out what other websites those credentials work on. When they are successful at logging in to those accounts, they see what trouble they can create for the account holder. In many cases, that appears as fraudulent V-Buck purchases.

Fake Fortnite Offers

How Do I Know If I’m At Risk?

There is a fantastic web service Have I Been Pwned that will let you search your email address and determine if it has been part of any data breaches. If it has, you should assume that the password associated with that service is public knowledge and change all accounts that use it (not just your Epic account!).

Even if your account information hasn’t been publicly identified as leaked, it’s possible that it may be leaked in the future, so there are steps that you can do to help protect yourself against that. You can start by signing up for the Have I Been Pwned notification service so you’re immediately alerted if your email is ever included in future dumps.

What Are We Doing To Help?

We’ve been working hard to hunt down password dumps in order to proactively reset passwords for player accounts that may have been leaked online. This approach involves a lot of manual work on our side but we believe that it prevents a significant amount of fraud.

Unfortunately, this approach does not find every impacted account, because of this we are constantly working to automate and streamline our process for finding and resetting impacted accounts.

Good Security Practices

Use Unique Passwords

We recommend using unique passwords as a way to protect yourself from credential stuffing attacks. Having a unique password for every service will guarantee that one compromised account won’t lead to everything you own being stolen. Of course, it can be hard to remember so many different passwords.

Consider using a password manager to help. Using a password manager, you can generate a unique password for every service and only remember a single strong password (for the password manager).

Link Your Social Accounts For Extra Security

We offer support to integrate Facebook and Google logins with our Epic account system. This provides you with several advantages.

First, you can log in without needing to use your Epic password, as long as you’re actively logged in to Facebook or Google on your browser. You’ll receive a login prompt asking you to authorize the activity and then will be let straight in.

Second, you can always use these login methods to regain access to the account in the event that it is locked due to invalid passwords. Due to the additional security measures provided through Google and Facebook login, you can set correspondingly more secure passwords for your Epic account and then not worry about using them due to the pass-through authentication with Google and Facebook.

Install And Update Antivirus

Keep Your Computer Up To Date

Don’t Trust Shared Systems

Logging in from a shared computer (cyber cafes, libraries, a friend’s house, etc.), introduces additional risk. Only log in on shared systems controlled by people you trust. Just by logging into your account on a shared system, your credentials could be stolen and you have no real insight into how secure those machines are.

If you’ve used an untrusted shared machine in the past, we recommend changing your password to ensure that it’s not compromised. If you play on a shared machine on a regular basis, it is critical that you use a unique password for your Epic account and make sure to log out of the launcher when finished each time.

Enable Two-Factor Authentication

Two-factor authentication adds an extra layer of complexity to your account security, this makes it much more difficult for someone to gain unauthorized access. Get protected now.

Be sure to also protect your accounts for other services too! This site will let you review different services and see which support it.

Additional Information

Don’t Share Accounts

Don’t Buy Accounts

There’s No Such Thing As A Free V-Buck

We know there are sites out there that offer free V-Bucks. Click here, put in your username, maybe answer a survey question or two, and you’ll get as many free V-Bucks as you’d like. Those sites aren’t real. They want you to enter your account credentials into their page (enabling them to log in as you and create fraudulent charges) or else encourage you to click down a chain of advertising referrals, getting click-through advertising money for the person running the site. Under no circumstances are those sites able to actually grant V-Bucks. Our legal team is constantly prowling to hunt down those sites.

If you’ve tried one of them in the past, we encourage you to change your password as soon as possible.

Verify Email Address

Player Support Details

Need additional help? Our Player Support team is here for you. We have a Fortnite Help Portal with answers to many of your questions.

If there’s anything where you feel we need to clarify further or something else you’d like assistance with, feel free to e-mail in a request.

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